• cutting-edge technology
• constant improvement
• operating efficiency
• product innovation and efficiency
• transparent prices
• customer loyalty and satisfaction

Environment
Wind considers the Environment an essential factor in the development of corporate activities: in 2000 it adopted an Environmental Management System which received an ISO 14001 certificate, issued by DNV, at the end of the same year. Moreover, it was the first company in Italy to obtain this acknowledgement for mobile telephony too, having received confirmation of the Certificate for the three-year period 2003-2005.
At present Wind’s main environmental protection goals regard the planning, installation and operation of fixed and mobile network systems; the separate collection of special waste and its recycling; the prevention of air and soil pollution, and energy saving. These activities are widely shared within the Company and involve all staff and top management.

Safety
In 2001 Wind obtained OHSAS 18001 certification for its safety system from the international certification body SGS, becoming the first telecommunications company to receive this certification. In accordance with OHSAS 18001 certification and ISO 9001 and ISO 14001 standards, Wind safeguards the health and safety of its workers, reducing the risk of serious accidents, increasing prevention and workplace inspections, going far beyond requirements provided for by current regulations, whose observance is obligatory.

Social Responsibility
SA 8000 certification, granted in 2004, takes pride of place among the certifications obtained by Wind. SA 8000, which concerns Social Responsibility issues, is integrated with CSR (Corporate Social Responsibility) strategies and guarantees an ethical and responsible behaviour on part of the Company throughout its entire operations, including internal and external stakeholders.
SA 8000 is an international standard certifying good corporate behaviour as regards respect for human rights and workers’ rights. It is inspired by the principles ratified by the UN, by the International Declaration of Human Rights, the International Labour Organization (ILO) and the Declaration of the Rights of the Child.
SA 8000 is a guarantee of Wind’s ethical and responsible behaviour in the following specific contexts: child labour, forced labour, health and safety, freedom of association, discrimination, disciplinary practices, working hours, remuneration, social behaviour of suppliers.

Wind expresses its commitment to the SA 8000 standard in the Sustainability Report, the tool used to communicate its contribution to sustainable development and the initiatives implemented to integrate corporate social responsibility values into its operations. The Sustainability Report provides a complete and clear picture of the Company’s social and environmental performance, in addition to its financial results, and outlines future commitments.